Bottega Veneta Client Advisor

London • UK

Wednesday, June 25, 2025

Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its innovative craftsmanship and commitment to inspiring individuality. As part of the Kering Group, Bottega Veneta benefits from the global reach and resources of one of the world's leading luxury conglomerates, while maintaining its unique identity rooted in Italian culture.

1. Advise clients on collections, sharing a passion for the brand to build strong relationships and create personalized, memorable experiences.
2. Perform with energy and passion, proactively contributing ideas for daily activities and efficiently managing time to accomplish tasks.
3. Represent the Bottega Veneta brand image, understanding luxury, collections, and fashion trends.
4. Create engaging and emotional client experiences, offering best-in-class service in line with the Bottega Veneta Client Journey.
5. Build and maintain a diversified client portfolio, embracing a clienteling culture to foster long-term relationships.
6. Curate collections with a personalized approach, understanding client preferences and advising on styling with confidence.
7. Provide solutions across sales channels, embracing new technologies to enhance client experiences.
8. Contribute positively to team dynamics, adapting to different personalities and supporting colleagues.
9. Apply company policies and procedures, maintaining stock organization and communicating stock availability.
10. Embrace the brand aesthetic and vision, paying attention to detail and striving to meet luxury standards.

1. Proven ability to build and maintain strong client relationships.
2. Demonstrated understanding of luxury fashion and trends.
3. Experience in providing exceptional customer service in a retail environment.

1. Strong communication and interpersonal skills.
2. Proficiency in clienteling and personalized service delivery.
3. Ability to work collaboratively within a team.
4. Flexibility and adaptability in a dynamic retail environment.

Previous experience in luxury retail or a similar customer-focused role is required.

High school diploma or equivalent required; further education in fashion or related fields is advantageous.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Bottega Veneta fosters an inclusive and diverse workplace, valuing the unique perspectives and talents of its employees. The brand encourages creativity and adaptability, welcoming individuals from all backgrounds to contribute to its dynamic and evolving environment.