Bottega Veneta Client Advisor
Bottega Veneta, a distinguished brand within the Kering Group, has been inspiring individuality with innovative craftsmanship since 1966. Rooted in Italian culture and maintaining a global outlook, Bottega Veneta offers exclusive products that embody both a feeling and an aesthetic. As part of the Kering Group, a global luxury conglomerate, the brand is committed to fostering talent development and internal mobility, providing a stimulating and fulfilling workplace environment.
- Achieve and surpass monthly sales goals and KPIs through client outreach and developing new client relationships via appointments and consignments.
- Inform clients of new collection deliveries, in-store events, and relevant brand initiatives.
- Utilize the Bottega Veneta Client Journey and other selling techniques such as cross-selling, multiple selling, and upselling to maximize transaction value and improve KPIs.
- Establish and maintain strong relationships with clients, updating and maintaining client profile records.
- Continuously seek and receive feedback from colleagues and management to maintain an open, learning attitude.
- Sustain a high level of product knowledge on all collections by utilizing various training resources provided by the company.
- Assist management with basic store opening and closing procedures, including cycle counts and maintaining visual standards such as merchandise presentation, signage, lighting, and general maintenance.
- Comply with all company policies and procedures.
- Maintain a respectful and dignified environment for all associates.
- 1-2 years of previous retail sales experience in a customer service-related field, preferably in a luxury environment.
- Ability to consistently achieve and exceed sales goals and KPIs.
- Proven ability to build and maintain a loyal client following.
- Genuine interest in fashion and awareness of industry trends and news.
- Strong work ethic, leadership skills, high energy level, and team-oriented mindset.
- Polished and well-groomed appearance at all times.
- Luxury retail sales experience preferred.
- Ability to be mobile on the sales floor for extended periods.
- Strong verbal and written communication skills.
- Ability to climb a ladder and lift packages weighing 5-8 lbs regularly.
- Availability to work closing shifts a minimum of 3 times per week, including 3 Saturdays and 2 Sundays per month, annual inventory, and the entire holiday season.
1-2 years of retail sales experience, preferably in a luxury environment.
The position offers the opportunity to join the Kering Group, a global luxury conglomerate, which provides endless possibilities for learning and growth. The company is committed to fostering internal mobility and talent development.
Bottega Veneta, as part of the Kering Group, is committed to building a diverse workforce. The company believes that diversity in all its forms enriches the workplace and fosters the ability to adapt to a changing world. The work environment is inclusive, promoting leadership skills and helping employees reach their full potential.

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