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Bottega Veneta Client Advisor
Bottega Veneta, a distinguished name in the luxury fashion industry, has been inspiring individuality through innovative craftsmanship since its inception in 1966. Rooted in Italian culture and born in Vicenza, the brand maintains a global perspective while offering exclusive products. As part of the Kering Group, a global luxury conglomerate, Bottega Veneta provides a stimulating environment where talent development and internal mobility are highly valued.
- Achieve and surpass monthly sales targets and key performance indicators through client outreach, developing new clients via appointments and consignments, and informing clients of new collection deliveries, in-store events, and brand initiatives.
- Utilize the Bottega Veneta Client Journey and other selling techniques such as cross-selling, multiple selling, and upselling to maximize each transaction and improve KPIs.
- Establish and maintain strong relationships with clients, routinely updating and maintaining client profile records.
- Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management.
- Sustain a high level of product knowledge on all collections by utilizing various training resources provided by the company.
- Assist management with basic store opening and closing procedures, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance.
- Comply with all company policies and procedures.
- Maintain an environment where all associates are treated fairly and with dignity and respect.
- 1-2 years of previous retail sales experience in a customer service-related field, preferably in a luxury environment.
- Ability to consistently achieve and exceed sales goals and KPIs.
- Demonstrated ability to build and maintain a loyal client following.
- Genuine interest in fashion and awareness of industry trends and news.
- Strong work ethic, leadership skills, high energy level, and team-oriented mindset.
- Polished and well-groomed appearance at all times.
- Luxury retail sales experience preferred.
- Strong verbal and written communication skills.
- Ability to be mobile on the sales floor for extended periods.
- Capability to climb a ladder and lift packages weighing 5-8 lbs. regularly.
1-2 years of retail sales experience in a customer service-related field, preferably within a luxury environment.
Opportunity to join a global luxury group with endless possibilities to learn and grow. Commitment to fostering internal mobility and talent development. Inclusive workplace environment.
Bottega Veneta, as part of the Kering Group, promotes a workplace culture that values diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation. The brand encourages a stimulating and fulfilling environment where leadership skills are nurtured, and every employee is empowered to reach their full potential.
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