Bottega Veneta Client Advisor
Bottega Veneta, a distinguished name in luxury fashion, is renowned for its innovative craftsmanship and inspiring individuality since its inception in 1966. Originating from Vicenza, the brand is deeply rooted in Italian culture while embracing a global perspective. As part of the esteemed Kering Group, Bottega Veneta offers an inclusive environment with exclusive products, embodying a unique blend of feeling and aesthetic.
- Achieve sales targets in alignment with company strategy using advanced sales techniques to maximize performance.
- Share best practices to foster a harmonious team environment.
- Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
- Regularly collect and update client information for CRM and Client Book.
- Ensure stock information is current and manage transfer requests accurately.
- Adhere to brand guidelines and processes.
- Embody the brand's service values consistently.
- Proven ability to build long-term relationships with diverse clients globally.
- Confirmed experience as a Client Advisor, preferably in the luxury sector.
- Excellent communication skills.
- Proactive in enhancing commercial performance.
- Ability to cross-sell across all product categories.
- Versatile with a passion for challenges.
- Fluency in French and English.
- Strong interpersonal and communication skills.
- Sales and customer service expertise.
- CRM proficiency.
- Team collaboration.
Previous experience as a Client Advisor, ideally within the luxury industry, is required.
Opportunities for professional growth within a prestigious luxury brand.
Bottega Veneta fosters a culture of creativity and individuality, encouraging employees to innovate and excel. As part of the Kering Group, the brand values inclusivity and offers a supportive environment where exclusive products and unique aesthetics are celebrated.