Bottega Veneta Client Advisor
Bologna Italy
Monday, December 9, 2024
About Bottega Veneta
Bottega Veneta, established in 1966, is renowned for its innovative craftsmanship and inspiring individuality. Rooted in Italian culture with a global outlook, the brand is inclusive yet offers exclusive products, embodying both a feeling and an aesthetic.
Responsibilities
- Achieve sales targets in line with company strategy
- Manage time efficiently to complete assigned tasks
- Represent the Bottega Veneta brand image
- Create an engaging client experience with best-in-class service
- Collect and update client information for CRM use
- Embrace a clienteling culture to build strong, long-term client relationships
- Understand luxury, collections, and fashion trends
- Advise clients on styling and alternative items
- Maintain stock organization and monitor deliveries
- Communicate out-of-stock merchandise and other useful information
- Apply company policies, procedures, and guidelines
Qualifications
- Previous sales experience, preferably in fashion and luxury contexts
- Fluency in English and Italian
Skills
- Excellent client service attitude
- High flexibility to adapt to various client types
- Excellent communication and empathetic skills
- Good team player
- Multitasking and flexible
- Ability to work in a fast-moving and dynamic environment
- Ability to build a strong and diversified client portfolio
Experience Requirements
Previous sales experience, preferably in fashion and luxury contexts.
Job Benefits
Opportunity to join a global luxury group with endless possibilities to learn and grow. Commitment to talent development and internal mobility.
Bottega Veneta Culture
Kering promotes a diverse workforce and an inclusive workplace. The company values diversity in all its forms and fosters a stimulating and fulfilling environment. Located in Bologna, the workplace encourages leadership skills and personal growth.