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Bottega Veneta Client Advisor
Bottega Veneta, a distinguished brand under the Kering Group, has been a beacon of creativity and individuality since its inception in 1966. Rooted in Italian culture with a global perspective, Bottega Veneta is renowned for its exclusive products and inclusive ethos. As part of the Kering Group, a global luxury conglomerate, the brand offers a dynamic environment that fosters talent development and internal mobility, ensuring employees have the opportunity to reach their full potential.
- Achieve and surpass monthly sales targets and key performance indicators through proactive client outreach and development of new client relationships via appointments and consignments.
- Inform clients about new collection deliveries, in-store events, and brand initiatives.
- Utilize the Bottega Veneta Client Journey and other sales techniques such as cross-selling, multiple selling, and upselling to maximize transactions and improve KPIs.
- Establish and maintain strong relationships with clients, regularly updating and managing client profile records.
- Continuously seek and receive feedback from colleagues and management to maintain an open, learning attitude.
- Sustain a high level of product knowledge on all collections through various training resources provided by the company.
- Assist with basic store opening and closing procedures, including cycle counts and light cleaning duties, and maintain visual standards such as merchandise presentation and general maintenance.
- Comply with all company policies and procedures.
- Foster an environment of fairness, dignity, and respect among all associates.
- 1-2 years of previous retail sales experience in a customer service-related field, preferably in a luxury environment.
- Demonstrated ability to consistently achieve and exceed sales goals and KPIs.
- Proven track record of building and maintaining a loyal client following.
- Genuine interest in fashion and awareness of industry trends and news.
- Strong work ethic, leadership skills, and team-oriented attitude.
- Strong verbal and written communication skills.
- Ability to maintain a polished and well-groomed appearance.
- Capability to be mobile on the sales floor for extended periods.
- Ability to climb ladders and lift packages weighing 5-8 lbs regularly.
1-2 years of retail sales experience, preferably in a luxury environment.
Salary range of $22.00-24.00/hr with eligibility for overtime and commission.
Opportunity to join a global luxury group with endless possibilities for learning and growth, fostering internal mobility and leadership skills development.
Kering promotes a stimulating and fulfilling workplace environment that values diversity in all its forms. The company is committed to building a diverse workforce and believes that diversity enriches the workplace, fostering adaptability in a changing world.
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