Bottega Veneta Boutique Supervisor
Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its innovative craftsmanship and dedication to inspiring individuality. Established in 1966 in Vicenza, the brand is deeply rooted in Italian culture while maintaining a global perspective. As part of the Kering Group, a leading global luxury conglomerate, Bottega Veneta offers a dynamic and inclusive work environment that fosters talent development and internal mobility, encouraging employees to reach their full potential.
- Achieve sales targets in alignment with company strategy.
- Utilize effective selling techniques to maximize store business potential.
- Support the Store Manager in identifying solutions to enhance sales opportunities.
- Foster teamwork by sharing information and best practices.
- Maintain and update customer information for efficient CRM and Client Book usage.
- Ensure adherence to company standards and procedures.
- Keep stock information current and manage store-to-store transfer requests.
- Inspire trust and maintain a positive environment, particularly in critical situations.
- Deliver exceptional customer service in accordance with company standards.
- Assess team members' strengths and areas for improvement, providing constructive feedback.
- Conduct monthly touch base meetings under the supervision of the Assistant Store Manager or Store Manager.
- Ensure all procedures are followed in the absence of the Store Manager or Assistant Store Manager.
- Fluency in Dutch and English.
- Proven experience in a supervisory role within a luxury retail environment.
- Strong understanding of sales and customer service principles.
- Excellent communication and interpersonal skills.
- Ability to lead and motivate a team.
- Strong organizational and multitasking abilities.
- Proficiency in CRM systems and inventory management.
A minimum of 3 years of experience in a supervisory position within luxury retail.
Bachelor's degree in Business, Fashion, or a related field is preferred.
Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
Bottega Veneta, as part of the Kering Group, champions a workplace culture that values diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation. This inclusive environment encourages the expression of talent and adaptability in a rapidly changing world, ensuring a stimulating and fulfilling workplace for all employees.