Blancpain Assistant Concession Manager

London • UK

Friday, July 11, 2025

Blancpain, a prestigious brand within The Swatch Group, is renowned for its exquisite craftsmanship and timeless luxury timepieces. As part of The Swatch Group, a global leader in the watchmaking industry, Blancpain benefits from a rich heritage and a commitment to innovation and excellence. The brand is dedicated to maintaining the highest standards of quality and design, making it a distinguished employer in the luxury sector.

1. Assist in managing the daily operations of the Blancpain concession within Selfridges.
2. Support the Concession Manager in achieving sales targets and maximizing profitability.
3. Ensure exceptional customer service and maintain high standards of visual merchandising.
4. Coordinate with the head office for stock management and replenishment.
5. Train and develop concession staff to enhance product knowledge and sales techniques.
6. Implement marketing and promotional strategies to drive foot traffic and sales.
7. Monitor and report on sales performance and customer feedback.

1. Proven experience in retail management, preferably within the luxury sector.
2. Strong understanding of luxury retail operations and customer service excellence.
3. Ability to work in a fast-paced environment and manage multiple tasks effectively.

1. Excellent leadership and team management skills.
2. Strong communication and interpersonal abilities.
3. Proficiency in retail software and inventory management systems.
4. Analytical skills to interpret sales data and market trends.

A minimum of 3 years of experience in a retail management role, with a focus on luxury brands.

Bachelor's degree in Business, Retail Management, or a related field is preferred.

Competitive salary package, employee discounts on luxury products, and opportunities for career advancement within The Swatch Group.

Blancpain fosters a culture of excellence and innovation, where employees are encouraged to develop their skills and contribute to the brand's legacy of luxury and craftsmanship. The work environment is dynamic and collaborative, with a strong emphasis on customer satisfaction and team success.