Berluti Store Supervisor

Dubai • UAE

Wednesday, September 24, 2025

Berluti, a distinguished member of the LVMH Group, is renowned for its unparalleled craftsmanship in men's footwear and leather goods. Established in Paris in 1895, the brand has expanded its offerings to include a comprehensive range of ready-to-wear collections and accessories, all embodying the spirit of innovation and luxury. As part of the LVMH family, Berluti benefits from the conglomerate's commitment to excellence, diversity, and inclusivity.

1. Assist in supervising and enhancing store activity and performance under the guidance of store management.
2. Monitor weekly and monthly KPIs for sales, staff performance, and CRM.
3. Maximize potential across all product categories by leveraging resources such as visual merchandising, training, and events.
4. Collaborate with EMEA headquarters and the Store Manager to identify key opportunities and best practices.
5. Promote customer loyalty to meet quantitative and qualitative targets.
6. Ensure excellence in customer service.
7. Exhibit expertise in products and industry trends.
8. Support team leadership and management by promoting brand spirit and effective communication.
9. Engage and motivate the sales team while sharing best practices.
10. Create a positive and inclusive work environment in partnership with the Store Manager.
11. Ensure team development and training through shared development plans.
12. Participate in onboarding new hires and support the Store Manager in monitoring team performance.
13. Communicate and embody the strategic vision, goals, and initiatives of the brand.
14. Ensure operational procedures are understood and implemented, particularly regarding transactions and inventory management.
15. Contribute to stock management and ensure compliance with visual merchandising standards.

1. Passionate about luxury and retail.
2. Solid knowledge of products, trends, and sales techniques.
3. Extensive experience in sales within the fashion and luxury goods sector.
4. Leadership skills with the ability to work cross-functionally.
5. Service-oriented with initiative-taking abilities.
6. Strong commercial proposal skills while respecting brand values.
7. Excellent communication skills.
8. Talent for management, coaching, and team development.
9. Proficient in computer tools.

1. Leadership and team management
2. Customer relationship management
3. Product and industry trend expertise
4. Operational excellence
5. Communication and interpersonal skills
6. Sales and commercial acumen
7. Proficiency in computer tools

Minimum of 5 years in sales within the fashion and luxury goods sector.

Berluti offers a dynamic and inclusive work environment with opportunities for career progression within the prestigious LVMH Group.

Berluti fosters a culture of excellence, innovation, and inclusivity, celebrating diversity and creating an environment where all employees can thrive. As part of the LVMH Group, Berluti is committed to upholding the highest standards of craftsmanship and customer service.