Berluti Store Manager
Berluti, a distinguished member of the LVMH Group, epitomizes the pinnacle of luxury craftsmanship in men's footwear and leather goods. As part of the prestigious LVMH conglomerate, Berluti benefits from a legacy of excellence and innovation, offering employees a unique opportunity to contribute to a storied brand that values tradition and modernity in equal measure.
- Develop and execute the store's business plan, including marketing and promotional strategies to drive traffic and expand the customer base, with a focus on the local market.
- Monitor and analyze the local market and competitive landscape to inform business strategies.
- Provide feedback to the Retail Manager on product assortments, buying trends, and customer requests.
- Ensure the highest level of customer service in accordance with Berluti's standards and selling ceremony.
- Motivate and train the team to achieve sales and productivity objectives, recognizing top performers.
- Lead by example on the selling floor, demonstrating sales leadership.
- Manage clienteling functions proactively within the store.
- Ensure all team members are knowledgeable about Berluti's products, history, and news.
- Implement training programs covering sales techniques, customer service, policies, procedures, and product knowledge.
- Supervise recruitment, evaluation, and development of the store team, ensuring succession plans.
- Implement human resources policies and resolve staff issues as needed.
- Provide the Retail Manager with monthly business reports, both quantitative and qualitative.
- Determine staffing needs and create schedules to ensure optimal coverage.
- Oversee the store's P&L, focusing on controllable expenses, sales plans, and operating profit.
- Meet all KPI objectives.
- Ensure Berluti's standards are consistently applied across merchandising, customer service, and back-office activities.
- University graduate
- Minimum of 5 years of store management experience in the luxury fashion industry
- Proficiency in English and Mandarin, both written and spoken
- Strong team management and motivational skills
- Excellent analytical and strategic thinking abilities
- Superior communication and interpersonal skills
- Proficiency in PC skills, including MS Word and Excel
A minimum of five years of experience in store management within the luxury fashion sector is required.
University degree required.
Employees enjoy a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH Group.
Berluti fosters a dynamic and service-oriented workplace culture, encouraging independence, enthusiasm, and a results-driven mindset. The brand values innovation and tradition, creating an environment where employees can thrive under pressure while contributing to the legacy of luxury craftsmanship.


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