Berluti Store Manager

Berluti, a distinguished name in luxury menswear and leather goods, is part of the esteemed LVMH Group, a global leader in luxury. Known for its craftsmanship and innovation, Berluti offers a dynamic work environment that encourages growth and excellence.

1. Develop and implement the store's business plan, focusing on marketing and promotional strategies to drive traffic and expand the customer base, with an emphasis on the local market.
2. Stay informed about the local market, competitors, and luxury market trends, providing feedback to the Retail Manager on product assortments and customer preferences.
3. Ensure exemplary customer service in line with Berluti's standards and the selling ceremony.
4. Motivate and train the sales team to achieve sales and productivity targets, recognizing top performers.
5. Lead by example on the sales floor, actively engaging in sales activities.
6. Manage clienteling functions to enhance customer relationships.
7. Oversee training programs covering sales techniques, customer service, and product knowledge.
8. Supervise recruitment, evaluation, and development of store staff, fostering individual growth and succession planning.
9. Implement human resources policies, addressing staff issues as needed.
10. Provide monthly business reports to the Retail Manager, focusing on quantitative and qualitative insights.
11. Manage store operations, including staffing, scheduling, and P&L responsibilities, with attention to controllable expenses and sales plans.
12. Ensure Berluti's standards are consistently applied across merchandising, customer service, and back-office operations.

1. University graduate
2. Minimum 5 years of store management experience in the luxury fashion industry

1. Proficiency in English and Mandarin, both written and spoken
2. Strong team management and motivational skills
3. Excellent analytical and strategic thinking abilities
4. Exceptional communication and interpersonal skills
5. Proficiency in Microsoft Word and Excel

A minimum of five years in store management within the luxury fashion sector is required.

University degree

Berluti offers a comprehensive benefits package, including opportunities for professional development within the LVMH Group.

Berluti fosters a culture of excellence, innovation, and service orientation, encouraging employees to thrive in a dynamic and supportive environment. As part of the LVMH Group, Berluti provides a platform for career growth and development.