Berluti Retail Client Advisor

Costa Mesa • USA

Friday, August 1, 2025

Berluti, a distinguished name in luxury menswear and leather goods, is part of the esteemed LVMH Group, renowned for its commitment to excellence and innovation in the fashion industry. As an employer, Berluti values diversity and inclusivity, fostering a dynamic environment where creativity and dedication are celebrated.

1. Act as a brand ambassador and direct link between Berluti and its customers.
2. Ensure the highest level of customer service through an exceptional selling ceremony.
3. Develop a local and international client book, recruiting and nurturing top clients.
4. Meet individual and store sales targets.
5. Incorporate product knowledge and brand history to maximize sales and build client loyalty.
6. Capture and maintain relevant customer information in the database.
7. Follow up with client concerns, inquiries, and maintain customer correspondence.
8. Assist in visual merchandising, general housekeeping, and store image maintenance.
9. Support shipping, receiving, and inventory control as required.

1. At least 3 years of retail sales and client service experience, preferably in luxury consumer goods.

1. Strong drive for business results.
2. Passion for creativity, fashion, and the Berluti brand.
3. Ability to develop strong and lasting relationships through communication, organization, and follow-through skills.
4. Fluency in English; proficiency in a second language is a plus.

A minimum of 3 years in retail sales and client service, ideally within the luxury sector.

Hourly rate of USD $27.00-$29.00, plus bonus and commission opportunities.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts/perks, and two retirement plans with employer contributions.

Berluti prides itself on being an equal opportunity employer, celebrating diversity and fostering an inclusive environment where all employees can thrive. The company is committed to creating a workplace that encourages creativity and innovation.