Berluti E-commerce Order Fulfillment Specialist

Berluti, a distinguished Maison under the LVMH Group, has been a beacon of masculine elegance since its inception in Paris in 1895. Renowned for its artisanal excellence in shoemaking, Berluti has expanded its repertoire to include leather goods and ready-to-wear collections. The brand remains committed to innovation while preserving its heritage of meticulous craftsmanship and attention to detail.

1. Ensure the accurate picking of products from Parisian boutiques and manage restock receptions in compliance with Berluti's quality standards.
2. Maintain optimal organization of the preparation and storage areas for packaging and products awaiting preparation.
3. Receive products via internal shuttle and external carriers, ensuring quality control of items dispatched to clients and returned to boutiques.
4. Prepare orders adhering to quality standards and expected timelines.
5. Participate in the reception and organization of E-commerce merchandise.
6. Manage returns, including quality control, repackaging, labeling, and transfers to boutiques.
7. Oversee daily collection of parcels by carriers.
8. Receive, control, organize, and record packaging deliveries within the system efficiently.
9. Monitor and manage E-commerce packaging stock, including weekly system updates, inventories, and alerting the team on stock shortages.
10. Control, organize, and track shipments to quality/repair workshops and manage return schedules.
11. Manage supply stocks related to shipments, including requests, team validation, and order reception.
12. Regularly communicate and report updates to the operations team.

1. Minimum of 1 year of relevant experience in a similar role.

1. Strong interpersonal skills
2. High reactivity and organizational skills
3. Ability to manage priorities autonomously
4. Team spirit
5. Proficiency in Salesforce and Cegid is advantageous
6. Fluency in English
7. Proficiency in Microsoft Office Suite

A minimum of 3 years of experience is required.

Berluti offers specific measures to support employees with RQTH (Recognition of the Quality of Disabled Worker). The company is committed to recognizing and fostering all talents.

Berluti, as part of the LVMH Group, is dedicated to upholding the highest standards of craftsmanship and innovation. The Maison values diversity and inclusivity, ensuring a supportive environment for all employees. The workplace culture is one of excellence, collaboration, and continuous development.