Berluti CRM and Client Experience Intern

Paris • France

Monday, September 1, 2025

Berluti, the distinguished masculine Maison within the LVMH Group, was founded in Paris in 1895. Over four generations of the Berluti family, the brand has cultivated an art of excellence and craftsmanship in shoemaking, while nurturing a passion for leather and patina. In 2005, Berluti expanded into leather goods, followed by a ready-to-wear collection in 2011. Today, Berluti offers innovative lifestyle collections that remain true to its heritage, with a focus on meticulous detail and craftsmanship. Berluti operates nearly 70 self-managed boutiques across Europe, the Middle East, the United States, and Asia, along with approximately 30 franchised points of sale.

1. Assist in the preparation of monthly CRM performance reports for various markets.
2. Conduct ad-hoc client, retail, or product-focused studies for the Client Department.
3. Monitor the quality of the client database.
4. Analyze and report on client event-related data.
5. Coordinate CRM event planning with market teams.
6. Participate in the development and updating of event, gift, and client experience tracking.
7. Develop strong relationships with internal stakeholders including IT, Marketing, Communication, and CRM teams across markets.

1. Bachelor's or Master's degree in Business or equivalent.
2. Fluency in English.

1. Proficiency in computer tools, especially Excel.
2. Attention to detail and analytical skills.
3. Strong interest in the luxury sector and customer service.
4. Excellent communication skills and interpersonal abilities.
5. High level of autonomy.

Entry-level position suitable for recent graduates or individuals with limited experience.

Bachelor's or Master's degree in Business or equivalent.

Berluti offers a supportive environment with specific measures to assist employees with disabilities.

Berluti is committed to recognizing and recruiting diverse talents. The company fosters an inclusive culture that emphasizes craftsmanship, innovation, and a passion for luxury fashion.