Berluti CRM and Client Experience Assistant Intern

Paris • France

Monday, August 18, 2025

Berluti, the distinguished men's Maison within the LVMH Group, was established in Paris in 1895. Over four generations, it has perfected the art of excellence in shoemaking while nurturing a passion for leather and patina. Expanding its repertoire, Berluti introduced a leather goods collection in 2005 and a ready-to-wear line in 2011. The brand offers innovative lifestyle collections, including bespoke and ready-to-wear garments, shoes, and a wide range of accessories, all rooted in Berluti's spirit. The Maison operates nearly 70 self-managed boutiques across Europe, the Middle East, the United States, and Asia, alongside approximately 30 franchised points of sale.

1. Prepare monthly CRM performance reports for market distribution.
2. Conduct ad-hoc customer, retail, or product-focused studies for the Client Department.
3. Monitor the quality of the customer database.
4. Analyze and report on client event outcomes.
5. Coordinate CRM event planning with market teams.
6. Assist in developing and updating event, gift, and client experience tracking.
7. Cultivate relationships with internal stakeholders such as IT, Marketing, Communication, and CRM teams.

1. Bachelor's or Master's degree from a business school or equivalent university.
2. Fluency in English.

1. Advanced proficiency in Excel and other computer tools.
2. Strong analytical and synthesis skills.
3. Attention to detail and rigorous work ethic.
4. Excellent communication and interpersonal skills.
5. High degree of autonomy.
6. Strong affinity for the luxury sector and customer service orientation.

Entry-level position suitable for beginners.

Bachelor's or Master's degree from a business school or equivalent university.

Berluti offers a dynamic work environment with opportunities for professional growth and development. The company is committed to inclusivity and supports employees with disabilities.

Berluti fosters a culture of excellence, innovation, and inclusivity. As part of the prestigious LVMH Group, it values craftsmanship and creativity, offering a collaborative and supportive workplace where diverse talents are recognized and nurtured.