Berluti CRM Analyst & Client Experience Intern

Paris • France

Wednesday, October 22, 2025

Berluti, the distinguished masculine Maison within the LVMH Group, has been a paragon of excellence and craftsmanship since its inception in Paris in 1895. Renowned for its exquisite footwear, Berluti has expanded its repertoire to include leather goods and ready-to-wear collections, embodying a lifestyle of innovation while staying true to its artisanal roots. With a global presence of nearly 70 self-managed boutiques and 30 franchised points of sale, Berluti offers a unique blend of bespoke and ready-to-wear options, all crafted with meticulous attention to detail.

1. Assist in the preparation of monthly CRM performance reports for various markets.
2. Conduct client, retail, and product-focused studies for the Client Department.
3. Monitor and ensure the quality of the client database.
4. Analyze and report on client event outcomes.
5. Coordinate CRM event planning with market teams.
6. Participate in the development and updating of event, gift, and client experience tracking.
7. Develop strong internal relationships with IT, Marketing, Communication, and CRM teams.

1. Pursuing a Master's degree in Business or a related field.
2. Fluency in English.

1. Proficiency in Excel and other computer applications.
2. Strong analytical and synthesis skills.
3. Attention to detail and organizational skills.
4. Excellent communication and interpersonal skills.
5. Autonomous work ethic.
6. Sensitivity to the luxury sector and customer service orientation.

No prior experience required; suitable for beginners.

Pursuing a Master's degree in Business or a related field.

The internship offers a hybrid working mode and is located in the prestigious 8th arrondissement of Paris. Berluti is committed to recognizing and recruiting diverse talents, with specific measures in place to support employees with disabilities.

Berluti fosters a culture of excellence, innovation, and inclusivity, deeply rooted in its heritage of craftsmanship. The Maison values meticulous attention to detail and a commitment to customer service, creating an environment where creativity and tradition coexist harmoniously.