Berluti CRM Analyst & Client Experience Intern

Paris • France

Wednesday, October 1, 2025

Berluti, the singular masculine Maison within the LVMH Group, was established in Paris in 1895. Over four generations, Berluti has honed the art of excellence and craftsmanship in footwear, while nurturing a passion for leather and patina. Expanding its repertoire, the Maison introduced a leather goods collection in 2005 and a ready-to-wear line in 2011. Berluti's offerings, including bespoke and ready-to-wear apparel, shoes, and a wide range of accessories, embody innovative lifestyle choices rooted in the brand's spirit. With meticulous attention to detail and adherence to cutting and assembly rules, Berluti maintains its artisanal heritage. The brand's distribution network spans nearly 70 self-managed boutiques across Europe, the Middle East, the United States, and Asia, alongside approximately 30 franchised points of sale with varying degrees of customization.

1. Assist in the preparation of monthly CRM performance reports for various markets.
2. Conduct ad-hoc studies focused on client, retail, or product insights for the Client Department.
3. Monitor the quality of the client database.
4. Perform analyses and reporting related to client events.
5. Coordinate the CRM events calendar with different markets.
6. Participate in the development and updating of various event, gift, and client experience tracking systems.
7. Develop privileged contacts with multiple internal stakeholders, including IT, Marketing, Communication, and CRM teams across markets.

1. Bachelor's degree (Bac +4/5) from a business school or equivalent university.
2. Fluent in English.
3. Excellent command of IT tools, particularly Excel.

1. Attention to detail and analytical skills.
2. Strong customer service orientation and sensitivity to the luxury sector.
3. Excellent communication skills and interpersonal skills.
4. High degree of autonomy.

Entry-level position suitable for beginners.

Bachelor's degree in Business or related field.

Berluti offers specific measures to support employees with a recognized disability status (RQTH).

Berluti fosters an inclusive environment that recognizes and recruits diverse talents. The Maison is committed to supporting employees with specific needs and encourages a culture of excellence and innovation.