Berluti Client Communication and Experience Assistant
Berluti, a distinguished men's fashion house under the LVMH conglomerate, has been a paragon of excellence and craftsmanship since its inception in Paris in 1895. Known for its exquisite footwear and mastery in leather and patina, Berluti expanded into leather goods in 2005 and ready-to-wear in 2011. The brand offers a comprehensive lifestyle collection, maintaining its heritage of meticulous detail and craftsmanship. Berluti operates in over 25 countries with 70 exclusive boutiques.
- Assist in the development and strategy of the contact plan to enhance client engagement.
- Manage cross-functional coordination from conception to execution of CRM campaigns, collaborating with partners and markets.
- Optimize content performance through creative A/B testing and conduct competitive analysis to inspire future campaigns.
- Analyze campaign results to assess effectiveness and identify improvement opportunities.
- Coordinate and update the client event schedule with markets.
- Participate in managing client events across the network, including vendor selection and invitations.
- Conduct analyses and reporting related to client events, including participation rates and revenue generated.
- Oversee the production and distribution of client gifts, ensuring timely delivery across markets.
- Bachelor's or Master's degree in Business or a related field.
- Fluency in English.
- Proficiency in Microsoft Office, particularly Excel and PowerPoint.
- Knowledge of Salesforce and Dartagnan is advantageous.
- Attention to detail and analytical skills.
- Creativity and proactive problem-solving abilities.
- Strong communication skills and a penchant for interpersonal interaction.
Beginner level experience is required.
Bachelor's or Master's degree in Business or a related field.
Berluti offers a stimulating and fulfilling work environment, recognized as a 'Happy Trainees' certified company for 2026.
Berluti is committed to fostering an inclusive environment, recognizing and recruiting diverse talents. The company provides specific measures to support employees with disabilities, ensuring a supportive and enriching workplace.
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