Berluti Client Advisor

New York • USA

Tuesday, July 8, 2025

Berluti, the distinguished men's Maison within the LVMH Group, has been a beacon of excellence and craftsmanship since its inception in Paris in 1895. Renowned for its exquisite shoes, Berluti has expanded its repertoire to include leather goods and ready-to-wear collections, embodying a unique lifestyle that marries tradition with innovation. As part of the prestigious LVMH conglomerate, Berluti benefits from a rich heritage and a commitment to luxury and quality.

1. Serve as a brand ambassador for Berluti at Bergdorf Goodman, ensuring the Maison's values and standards are upheld.
2. Lead sales efforts on the floor, collaborating with the Bergdorf Goodman team to enhance customer engagement.
3. Develop outreach strategies for new merchandise in partnership with Bergdorf Goodman sales staff.
4. Provide expert product knowledge and support after-sales services in line with Berluti's values.
5. Stay informed about industry trends and competitor activities.
6. Maintain visual merchandising standards and store conditions as directed by Berluti HQ.
7. Collaborate with wholesale and supply chain teams in Paris and the regional office in New York.
8. Welcome and convert visitors into loyal customers, delivering an extraordinary Berluti experience.
9. Build and maintain a strong clientele, leveraging Berluti's history and technical expertise.
10. Drive sales to meet monthly, seasonal, and annual targets, improving sell-through rates.
11. Ensure exceptional customer service, cultivating client relationships and managing CRM records.
12. Participate in inventory management, ensuring stock accuracy and readiness.
13. Engage in continuous training and development, educating sales staff on new collections and products.

1. Minimum of 3 years experience in luxury retail.
2. Passion for delivering exceptional customer service.
3. Agility and a positive mindset with strong cross-selling skills.
4. Action-oriented with a commitment to teamwork.
5. Excellent communication skills.
6. Fluency in English; additional languages such as Spanish or Arabic are advantageous.
7. Proficiency in IT skills.

1. Sales leadership and customer engagement
2. Product expertise and after-sales support
3. Visual merchandising and store maintenance
4. Client relationship management
5. Inventory management
6. Training and development

A minimum of three years in luxury retail, demonstrating a passion for customer service and sales excellence.

Hourly salary ranging from USD $23.00 to $25.00, with opportunities for bonuses and commissions.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts, and two retirement plans with employer contributions.

Berluti prides itself on being an equal opportunity employer, celebrating diversity and fostering an inclusive environment. The Maison is committed to creating a workplace where all employees can thrive and contribute to the brand's legacy of excellence.