Berluti Client Advisor

New York USA

Wednesday, January 22, 2025

Berluti, a distinguished member of the LVMH Group, epitomizes the art of excellence and craftsmanship in men's fashion. Established in Paris in 1895, Berluti has evolved through four generations, mastering the creation of exquisite shoes and leather goods. As part of the Mode & Maroquinerie division, Berluti offers a unique lifestyle through its ready-to-wear collections and accessories, maintaining its heritage while embracing innovation. The brand is committed to fostering an inclusive and diverse workplace, celebrating individuality and creativity.

1. Serve as a brand ambassador for Berluti at Bergdorf Goodman, ensuring the Maison's values and standards are upheld.
2. Demonstrate sales leadership by actively engaging on the sales floor and collaborating with the Bergdorf Goodman team.
3. Develop and implement outreach strategies for new merchandise in partnership with the Bergdorf Goodman sales team.
4. Provide exceptional after-sales service in alignment with Berluti's values.
5. Maintain high standards of visual merchandising and store condition as directed by headquarters.
6. Foster strong relationships with clients, transforming visitors into loyal customers through exceptional service.
7. Achieve sales targets and improve seasonal sell-through rates.
8. Manage stock operations, including inventory counts and supply restocking.
9. Engage in continuous training and development of sales staff on new collections and product knowledge.

1. Minimum of 3 years experience in luxury retail.
2. Passion for delivering exceptional customer service.
3. Agility and a positive mindset with excellent cross-selling skills.
4. Action-oriented with a strong sense of teamwork.
5. Fluency in English; proficiency in a second language such as Spanish or Arabic is advantageous.

1. Exceptional communication skills.
2. Strong IT proficiency.
3. Ability to collaborate effectively with wholesale and supply chain teams.

A minimum of three years in luxury retail is required, showcasing a proven track record in delivering high-end customer service and achieving sales targets.

The position offers an hourly salary ranging from USD $23.00 to $25.00, with opportunities for bonuses and commissions.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts, and two retirement plans with employer contributions.

Berluti fosters a culture of excellence, creativity, and inclusivity, celebrating diversity and individuality. The brand is dedicated to creating an environment where employees can thrive and contribute to the Maison's legacy of craftsmanship and innovation.