Berluti Assistant Store Manager

New York • USA

Monday, March 3, 2025

Berluti, a distinguished member of the LVMH Group, stands as the sole men's Maison within the conglomerate, renowned for its unparalleled craftsmanship and dedication to excellence since its inception in Paris in 1895. The brand has evolved through four generations, expanding its repertoire to include leather goods and ready-to-wear collections, all while maintaining its commitment to innovation and the Berluti spirit. As part of LVMH, Berluti benefits from the prestige and resources of one of the world's leading luxury groups, offering a dynamic and enriching environment for its employees.

1. Assist the Store Director in leading and developing the store business, cultivating a comprehensive and strategic knowledge of the business, and building relationships with all relevant stakeholders.
2. Optimize sales to meet or exceed store objectives by monitoring KPIs.
3. Partner with the Store Director to maximize the potential of all product categories offered in the store, capitalizing on visual merchandising, training, CRM, events, and fostering synergies between categories.
4. Work in partnership with US HQ and the Store Director to identify key opportunities and best practices.
5. Promote customer loyalty to ensure all targets are met.
6. Assist the Store Director and team to ensure excellent customer service.
7. Be a product expert and understand the business, the sector, and its trends.
8. Provide the New York office with weekly or ad-hoc business reports.
9. Promote the spirit of the Maison through effective team communication.
10. Create a supportive, positive, and inclusive working environment, empowering the team and encouraging innovative solutions.
11. Work rigorously, energetically, and creatively, maximizing opportunities to advance the Company's objectives.
12. Demonstrate sales leadership to the team by playing an active role on the sales floor.
13. Ensure team development and training by sharing development plans with the Store Director.
14. Support the Store Director in monitoring and managing performance, setting both achievable and challenging team and individual objectives.
15. Communicate and embody the strategic vision, objectives, and initiatives, ensuring that the team displays the Maison values and behaviors.
16. Ensure that operational procedures are communicated and implemented, while proposing actions for improvement.
17. Control inventory losses and support audits.
18. Monitor controllable expenses.
19. Ensure synergy and cooperation between sales teams and back office.
20. Ensure that store image and product care comply with the Maison's guidelines.

1. Passionate about the world of luxury and retail.
2. Ambassador of the Maison and its values.
3. Solid knowledge of products, trends, and sales techniques.
4. Extensive sales experience in the fashion and luxury goods sector.
5. Exceptional sense of service, ability to take the initiative, commercial initiative in line with the values of the Maison.
6. Excellent communication and relationship-building skills.
7. Talent for management, coaching, and team development. Ability to lead by example.
8. Computer literate.
9. Proficiency in at least 2 languages is highly considered.

1. Leadership and team management
2. Sales optimization
3. Customer service excellence
4. Strategic business development
5. Effective communication
6. Product expertise
7. Operational management
8. Relationship building

Minimum of 3 years in a similar role within the fashion and luxury goods sector.

Annual base salary in the range of USD $95,000 - $110,000 plus the opportunity for a bonus.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and two retirement plans both with employer contributions.

Berluti is committed to fostering an inclusive and diverse workplace where creativity and innovation are celebrated. As an equal opportunity employer, Berluti values the unique perspectives and contributions of each team member, ensuring a supportive and dynamic environment that encourages professional growth and development.