Benefit Cosmetics Assistant Education Manager
Benefit Cosmetics, a renowned name in the beauty industry, operates under the esteemed LVMH conglomerate, known for its portfolio of luxury brands. As an employer, Benefit Cosmetics is committed to fostering a dynamic and inclusive workplace that encourages creativity and innovation. The brand is celebrated for its playful approach to cosmetics and its dedication to empowering individuals through beauty.
- Assist in the design and implementation of local training programs.
- Support the adaptation of corporate training strategies to local needs.
- Contribute to the development of yearly strategic training plans.
- Assist in the translation and updating of training programs and tools.
- Support the production of training materials for in-house and in-field training.
- Assist in the delivery of induction and training programs.
- Drive brand values and philosophy through education and development activities.
- Support the management and tracking of the training department budget.
- Help implement individual curriculum programs for staff development.
- Liaise with commercial teams for retailer staff training.
- Monitor training efficiency and track performance with guidance.
- Help build and maintain partnerships with retailer training teams.
- Assist in new store openings with training support.
- Educate and coach the frontline team on driving sales through professional knowledge and service.
- Support the digital content strategy for social media platforms.
- Assist in creating, shooting, and editing engaging content for TikTok, Instagram, and YouTube.
- Help host live demonstrations and Q&A sessions on social media.
- Collaborate with the PR & Communications team for editorial features.
- Provide support and input to content creators.
- Develop content for various markets and retailers with direction.
- Stay updated with industry trends and optimize content production.
- Help build relationships with influencers and collaborate on content creation.
- Maintain comprehensive assets on all education and content materials.
- Maintain up-to-date progress files of all training efforts.
- Assist in coordinating events and TV opportunities.
- Support responses to media interviews via various channels.
- Assist in hosting VIP appointments for media and influencers.
- Support media and influencer events and in-store workshops.
- Embody Benefit’s brand DNA in all communications.
- Support as a brand ambassador for marketing and customer activities.
- Assist all aspects of yearly large-scale core product training seminars.
- Ensure compliance with work health and safety policies.
- Provide guidance and support on safety matters under supervision.
- Collaborate with Regional peers to develop best practices and drive team performance.
- Minimum 5 years’ experience in a similar role within retail, beauty, luxury, or service industry.
- Detail-oriented with the ability to multi-task and manage schedules and budgets.
- Team player with strong interpersonal and motivational skills.
- Proven leader with flexibility and ability to function in a fast-paced environment.
- Strong ability to storytell brand values and products compellingly.
- Fluent in both written and spoken English, Cantonese, and Mandarin.
- Support in leadership and strategic vision.
- Creativity and adaptability.
- Strong presentation and communication skills.
- Ability to support the development of effective teams.
- High energy and positive attitude.
- Proactive and innovative thinking.
- Experience in assisting with the adaptation and delivery of training programs.
- Proficiency in PowerPoint, Word, and Excel.
- Content creation and digital strategy skills.
- Knowledge of the local media and influencer landscape.
- Familiarity with the beauty industry.
Minimum 5 years of experience in planning and conducting training programs both in classroom and field coaching, preferably within retail, beauty, luxury, or service industry.
Benefit Cosmetics offers a vibrant work environment with opportunities for professional growth and development. Employees enjoy a collaborative culture that values creativity and innovation.
Benefit Cosmetics is renowned for its playful and empowering approach to beauty, fostering a workplace culture that encourages creativity, inclusivity, and innovation. The brand values collaboration and supports its employees in their professional journeys, ensuring a dynamic and engaging work environment.
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