Belmond Reception & Concierge Trainee (Hospitality)

Belmond is an international collection of luxury hotels, trains and cruise experiences, recognised for exceptional service and historic properties. The traineeship is delivered in partnership with the Istituto dei Mestieri d’Eccellenza LVMH, a group initiative that preserves and transmits specialised savoir‑faire through practical training and masterclasses across LVMH Maisons.

1. Attend and complete 400 hours of combined theoretical and practical training delivered at Belmond Academy in Rapallo.
2. Participate in an in‑company internship placement at a Belmond property (Italian or international locations) performing front desk and concierge duties.
3. Follow specialised modules including English for Hotellerie and role‑specific practical exercises for Receptionist or Concierge functions.
4. Take part in LVMH Istituto masterclasses, brand visits and sector meetings to deepen knowledge of luxury service and brand heritage.
5. Demonstrate professional presentation, punctuality and adherence to uniform and hospitality standards during training and internship.

1. Preferably possess a high‑school diploma or equivalent.
2. Open to unemployed, inactive candidates, young adults and those seeking first professional experience.
3. Basic to good knowledge of English, with the level depending on the chosen course pathway.
4. Demonstrable motivation, strong communication and interpersonal skills, reliability, autonomy and results orientation.
5. Willingness to relocate to regions hosting Belmond properties for the internship placement.

1. Guest reception and check‑in/check‑out procedures
2. Concierge services and guest relations
3. Customer service and communication skills
4. Basic hospitality operations knowledge
5. English for hospitality contexts

Designed for candidates with little or no prior professional experience; suitable for first‑time entrants to the luxury hospitality sector.

High school diploma preferred; open to candidates without higher education qualifications.

Meals and work uniforms provided during the in‑company internship.

Belmond fosters a culture of refined hospitality rooted in heritage properties and personalised guest service. Through the LVMH Istituto partnership, the workplace emphasises craft, mentorship and cross‑brand learning to prepare new talent for careers in luxury service.