Balenciaga Store Manager

Vienna • Austria

Tuesday, June 3, 2025

Balenciaga, a prestigious name in the fashion industry, is renowned for its avant-garde designs and innovative approach to luxury. As part of the esteemed Kering group since 2001, Balenciaga offers a dynamic and enriching work environment, fostering professional growth and creativity. The brand is committed to excellence and diversity, ensuring a workplace that is both stimulating and inclusive.

1. Maximize store performance by driving sales and nurturing a strong client base.
2. Lead and motivate the store team through regular meetings and coaching sessions.
3. Develop and maintain client relationships, leveraging CRM tools to build long-term loyalty.
4. Manage human resources including scheduling, recruitment, and training.
5. Ensure retail excellence by upholding brand standards and operational consistency.
6. Provide business insights and propose action plans for continuous improvement.
7. Implement visual merchandising in line with brand guidelines.
8. Monitor sales and KPIs to identify growth opportunities.
9. Oversee stock and inventory management, ensuring accuracy and efficiency.
10. Manage after-sales service to ensure seamless customer experiences.

1. Solid experience in store management and luxury retail sales.
2. Established client portfolio and familiarity with local clientele.
3. Fluency in German and English; additional language proficiency is a plus.

1. Strong communication and interpersonal skills.
2. Proactive and solutions-oriented approach.
3. Comfortable with retail technologies and fashion-sensitive.
4. Ability to thrive in a fast-paced, dynamic environment.

Proven track record in store management, team leadership, and luxury retail sales.

Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the House and the Kering group.

Balenciaga fosters a culture of creativity, excellence, and diversity. The company is committed to empowering its employees to reach their full potential in a supportive and inclusive environment.