Balenciaga Store Manager

Seoul • South Korea

Sunday, March 1, 2026

Balenciaga, a prestigious fashion house founded in 1917 by Cristóbal Balenciaga, is renowned for its avant-garde designs and has established itself as a leader in the luxury fashion industry. Since becoming part of the Kering Group in 2001, Balenciaga has continued to influence global fashion trends with its innovative ready-to-wear collections, leather goods, shoes, and accessories. The brand is committed to fostering professional growth and excellence among its employees.

1. Lead and manage the store sales team to achieve sales and KPI targets while adhering to company procedures and guidelines.
2. Oversee brand engagement activities to maximize store potential and achieve qualitative and quantitative objectives.
3. Manage floor coverage, sales enhancement, visual merchandising, and customer service operations.
4. Analyze daily, weekly, and monthly results and report to headquarters.
5. Monitor local competitors and business environment.
6. Support the store in achieving specific qualitative and quantitative goals and lead team leaders.
7. Update the store team on KPI status and provide necessary support to achieve them.
8. Foster a positive work environment and motivate the store team daily.
9. Plan team and individual activities such as morning briefings and one-on-one meetings.
10. Manage staff issues in collaboration with managers and team leaders.
11. Attract, develop, and retain talent within the store.
12. Act as a Balenciaga ambassador, maintaining and enhancing brand culture internally and externally.
13. Ensure compliance with legal, safety, security, sustainability, and HR guidelines.
14. Manage inventory activities and warehouse stock, reporting discrepancies immediately.
15. Review and improve existing procedures to enhance efficiency and effectiveness.
16. Supervise store team planning activities.

1. Understanding of Balenciaga's product sensitivity and ability to act in accordance with its image and values.
2. Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
3. Customer service mindset with excellent communication skills.
4. Proactive and positive team player contributing to a positive work environment and teamwork.

1. Leadership and team management
2. Sales and KPI analysis
3. Customer relationship management
4. Inventory and operations management
5. Brand representation and promotion

Proven experience in a managerial role within the luxury retail sector, with a focus on sales and team leadership.

Balenciaga offers a dynamic work environment where employees can grow professionally. The company supports leaders in building high-performing teams and encourages employees to realize their full potential in an inspiring setting.

Balenciaga is dedicated to nurturing a diverse workforce and believes that diversity enriches the workplace and customer experiences. The company welcomes applicants from all backgrounds and provides equal opportunities based on merit and potential. Balenciaga is committed to the growth and success of its employees, fostering an inclusive and supportive culture.