Balenciaga Store Manager

Munich • Germany

Tuesday, September 30, 2025

Balenciaga, a distinguished name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917 and has since been a beacon of modern couture. As part of the esteemed Kering Group, Balenciaga continues to set benchmarks in fashion with its innovative collections and commitment to social responsibility. The brand's dedication to excellence is reflected in its dynamic workplace, where creativity and professional growth are highly valued.

1. Lead the sales team to achieve and surpass sales and KPI targets.
2. Oversee floor coverage, client service, visual merchandising standards, and operational functions.
3. Ensure consistent execution of the Balenciaga signature and client experience.
4. Develop a clienteling mindset to enhance client loyalty and retention.
5. Attract, develop, and retain talent by fostering a positive work environment and feedback culture.
6. Ensure compliance with legal, safety, security, sustainability, and HR guidelines.
7. Implement Retail Excellence guidelines in the store.
8. Manage inventory activities and report any discrepancies.
9. Challenge and improve current processes to sustain growth and ensure efficiency.

1. Proven experience in a managerial position within the luxury retail sector.
2. High sensitivity to client experience and loyalty.
3. Demonstrated precision, organizational skills, adaptability, and curiosity.
4. Strong coaching and feedback abilities.

1. Leadership and team management
2. Clienteling and customer service
3. Organizational and multitasking
4. Problem-solving and process improvement
5. Communication and interpersonal

Significant experience in a managerial role, preferably within the luxury fashion industry, with a focus on client experience and team leadership.

Balenciaga offers a stimulating and fulfilling work environment with opportunities for professional development within the brand and the Kering Group.

Balenciaga fosters a diverse and inclusive workplace, valuing diversity in all its forms. The company is committed to empowering its employees to reach their full potential in a creative and supportive environment.