Balenciaga Store Manager

Kuala Lumpur • Malaysia

Sunday, March 1, 2026

Balenciaga, a distinguished name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917. Known for its avant-garde designs and exceptional craftsmanship, the brand has been a part of the Kering group since 2001, further solidifying its influence and reach in the global market. As an employer, Balenciaga is committed to fostering professional growth and development within its team, offering a dynamic and inclusive work environment that encourages creativity and excellence.

1. Manage and lead a retail sales team, ensuring daily store operations align with sales targets and KPIs.
2. Oversee staff training, inventory management, and customer service excellence.
3. Ensure operational effectiveness in accordance with Balenciaga's standards.
4. Attract, develop, and retain talent by fostering a positive work environment.
5. Build and maintain relationships with customers and VIP clientele.

1. Prior experience in retail and customer service management.
2. Proven leadership skills with an inclusive approach.
3. Strong organizational skills and adaptability.
4. Proficiency in English and Chinese, both spoken and written.

1. Excellent organizational and leadership skills.
2. Ability to motivate and lead a team.
3. Strong customer service orientation.
4. Proficiency in MS Office and digital tools.

Significant experience in retail and customer service management, with a focus on people and store operations.

The role offers opportunities for professional development within Balenciaga and the Kering group, in a stimulating and fulfilling workplace environment.

Balenciaga promotes a diverse and inclusive workplace culture, valuing diversity in all its forms. The company is dedicated to empowering its employees to reach their full potential and fostering a culture of feedback and growth.