Balenciaga Store Manager

Incheon • South Korea

Wednesday, August 20, 2025

Balenciaga, a prestigious fashion house founded in 1917 by Cristóbal Balenciaga, is renowned for its avant-garde designs and has become a cornerstone of the luxury fashion industry. Since joining the Kering Group in 2001, Balenciaga has solidified its status as one of the most influential brands globally, offering a wide range of products including ready-to-wear, leather goods, shoes, and accessories.

1. Lead the store's sales team to achieve sales and KPI targets while adhering to company guidelines.
2. Oversee brand engagement activities to maximize the store's potential.
3. Manage floor coverage, sales enhancement, visual merchandising, and customer service operations.
4. Analyze daily, weekly, and monthly results and report findings to headquarters.
5. Monitor local competition and business environment.
6. Support the store in achieving qualitative and quantitative goals.
7. Update the team on KPI status and provide necessary support to achieve them.
8. Foster a positive work environment and motivate the team daily.
9. Prepare team and individual activities such as morning briefings and one-on-one meetings.
10. Manage staffing issues in collaboration with department managers and team leaders.
11. Attract, develop, and retain talent within the store.
12. Act as a Balenciaga ambassador, maintaining and enhancing brand culture.
13. Ensure compliance with legal, safety, security, and HR guidelines.
14. Maintain store image in line with Balenciaga standards.
15. Supervise inventory activities and report discrepancies.
16. Review and improve existing procedures to enhance efficiency and effectiveness.

1. Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends.
3. Customer service mindset with excellent communication skills.
4. Proactive and positive team player contributing to a positive work environment.

1. Leadership and team management
2. Sales and KPI analysis
3. Customer service excellence
4. Brand representation
5. Operational efficiency

Proven experience in a similar role within the luxury retail sector, demonstrating leadership and operational management skills.

Bachelor's degree in Business, Fashion, or a related field preferred.

Balenciaga offers a dynamic work environment within the Kering Group, fostering professional growth and encouraging employees to reach their full potential.

Balenciaga is committed to fostering a diverse and inclusive workplace, valuing the unique perspectives and contributions of each employee. The company believes in equal opportunity and is dedicated to creating an inspiring environment where talent can thrive.