Balenciaga Store Manager

Balenciaga, a prestigious brand under the Kering conglomerate, is renowned for its innovative approach to modern couture. Established in 1917 by Cristóbal Balenciaga, the brand has maintained its legacy of avant-garde fashion and continues to push boundaries with its contemporary collections. As part of Kering, Balenciaga offers a dynamic and inclusive work environment, fostering professional growth and creativity.

1. Lead the sales team to achieve and surpass sales and KPI targets.
2. Oversee floor coverage, client service, visual merchandising standards, and operational functions.
3. Ensure consistent execution of Balenciaga's signature client experience.
4. Develop clienteling mindset and enhance client loyalty and retention.
5. Attract, develop, and retain talent by fostering a positive work environment and feedback culture.
6. Ensure compliance with legal, safety, security, sustainability, and HR guidelines.
7. Execute Retail Excellence guidelines within the store.
8. Manage inventory activities, warehouse stock, and report discrepancies promptly.
9. Challenge and improve current processes to sustain growth and ensure efficiency.

1. Proven experience in a managerial position.

1. High sensitivity to client experience and loyalty.
2. Precision and organizational skills.
3. Adaptability and openness.
4. Effective listening abilities and curiosity.
5. Coaching and feedback skills.

Demonstrated experience in a managerial role within the retail or luxury fashion industry.

Balenciaga offers opportunities for professional development within the brand and the Kering group, empowering employees to reach their full potential in a stimulating and fulfilling workplace.

Balenciaga is committed to fostering a diverse workforce, believing that diversity enriches both the workplace and client experience. As an Equal Opportunity Employer, Balenciaga values competencies and aligns talent selection with brand behaviors, ensuring a supportive environment for success.