Balenciaga Store Manager

Brussels • Belgium

Friday, July 18, 2025

Balenciaga, a prestigious name in the fashion industry, is renowned for its avant-garde designs and impeccable craftsmanship. As part of the Kering Group since 2001, Balenciaga benefits from the conglomerate's extensive resources and global reach. The brand is celebrated for its innovative approach to fashion, offering a dynamic and inspiring workplace for those passionate about luxury and creativity.

1. Oversee store sales management, including business reporting, procedure adherence, and till supervision.
2. Lead and coach the sales team through individual and group sessions, conducting regular meetings to ensure alignment with goals.
3. Expand the customer portfolio by acquiring new clients, maintaining CRM systems, and resolving disputes.
4. Manage personnel, including scheduling, uniform distribution, recruitment, and onboarding of new employees.
5. Ensure compliance with the Retail Excellence program and propose improvements and action plans.
6. Present collections in line with the Merchandising policy and analyze sales and budget indicators.
7. Participate in inventory procedures and manage stock levels, including restocking and repairs.
8. Oversee after-sales service and manage the store's operational aspects.

1. Significant experience in team and store management within the luxury sector.
2. Proven ability to manage a customer portfolio and familiarity with local clientele.
3. Fluency in English and French, with an additional language being advantageous.

1. Strong interpersonal and communication skills.
2. Excellent organizational and leadership abilities.
3. Proficiency in IT tools and a strong sense of fashion and product knowledge.

Extensive experience in luxury retail management, with a focus on team leadership and customer relations.

Balenciaga offers a stimulating work environment with opportunities for professional growth within the brand and the Kering Group. Employees are empowered to excel and develop their careers in a supportive and inclusive setting.

Balenciaga fosters a diverse and inclusive culture, valuing the unique contributions of each employee. The brand is committed to professional development and encourages a collaborative and innovative work environment that aligns with its avant-garde ethos.