Balenciaga Store Manager

Brisbane • Australia

Wednesday, July 2, 2025

Balenciaga, a prestigious fashion house founded by Cristóbal Balenciaga in 1917, is renowned for its avant-garde designs and impeccable craftsmanship. As part of the Kering Group, Balenciaga continues to set trends in the luxury fashion industry with its innovative prêt-à-porter collections, leather goods, and accessories. The brand's commitment to excellence and creativity makes it a leader in the global fashion landscape.

1. Oversee daily store operations, ensuring sales targets and KPIs are met.
2. Lead and inspire the retail sales team to deliver exceptional customer service.
3. Ensure operational efficiency in line with Balenciaga's standards.
4. Foster a positive work environment to attract, develop, and retain talent.
5. Build and maintain strong relationships with customers, including VIPs.

1. Experience in retail and customer service with a focus on store operations management.

1. Inclusive leadership and organizational skills.
2. Adaptability and dynamic problem-solving abilities.
3. Strong customer service orientation and loyalty management.
4. Proficiency in English, both spoken and written.
5. Competence in MS Office and digital tools.

Prior experience in retail and customer service industries, with a focus on people and store operations management.

Competitive benefits package including opportunities for professional development and growth within the Kering Group.

Balenciaga fosters a culture of innovation and excellence, encouraging creativity and collaboration within a dynamic and inclusive work environment. As part of the Kering Group, the company values sustainability and ethical practices in the luxury fashion industry.