Balenciaga Store Manager

Brisbane • Australia

Thursday, June 26, 2025

Balenciaga, a revered name in the luxury fashion industry, was established by Cristóbal Balenciaga in 1917 in Spain and later in Paris in 1937. Known for its avant-garde designs and uncompromising standards, the brand has been a beacon of innovation and sophistication. Balenciaga is part of the Kering Group, a global luxury conglomerate that supports and nurtures its brands to achieve excellence. The brand is celebrated for its prêt-à-porter collections, leather goods, footwear, and accessories, with a strong emphasis on both men's and women's ready-to-wear lines.

1. Oversee daily store operations including sales targets, KPIs, housekeeping, staff training, and inventory management.
2. Lead and motivate the retail sales team to provide exemplary customer service and achieve sales objectives.
3. Ensure operational effectiveness and adherence to Balenciaga’s standards and guidelines.
4. Attract, develop, and retain talent by fostering a positive work environment and a culture of feedback.
5. Build and maintain a robust customer database, nurturing relationships with key clients and VIPs.

1. Prior experience in retail and customer service with a focus on people and store operations management.

1. Inclusive leadership style with excellent organizational skills.
2. Adaptability, persuasiveness, and a dynamic approach.
3. High sensitivity to client experiences and loyalty.
4. Proficiency in spoken and written English.
5. Competency in PC skills such as MS Office and other digital tools.

Candidates should possess prior experience in retail and customer service industries, particularly in roles involving people and store operations management.

The position offers a comprehensive benefits package, including opportunities for professional development within the prestigious Kering Group.

Balenciaga fosters a culture of innovation, creativity, and excellence, deeply rooted in its rich heritage. As part of the Kering Group, the brand is committed to sustainability and ethical practices, creating a dynamic and inclusive workplace that encourages growth and development.