Balenciaga Store Manager

Brisbane • Australia

Tuesday, March 18, 2025

Balenciaga, a revered name in the world of haute couture, was established by Cristóbal Balenciaga in 1917. Known for its avant-garde and modernistic designs, the brand has been a staple of luxury fashion. Since 2001, Balenciaga has been a part of the Kering Group, a global leader in luxury goods. The brand continues to set trends under the creative direction of Demna, who has been at the helm since 2015, crafting both men's and women's collections. Balenciaga's influence extends beyond prêt-à-porter to include successful lines of leather goods, footwear, and accessories.

1. Oversee and manage daily store operations, including sales targets, KPIs, and inventory management.
2. Lead and motivate the retail sales team to deliver exceptional customer service and achieve sales objectives.
3. Ensure operational efficiency in line with Balenciaga's standards and protocols.
4. Foster a positive work environment to attract, develop, and retain talent.
5. Cultivate and maintain relationships with high-value customers and VIPs.

1. Previous experience in retail and customer service, with a focus on people and store operations management.

1. Inclusive leadership and excellent organizational abilities.
2. Adaptability, persuasiveness, and a dynamic approach to challenges.
3. Strong sensitivity to customer experiences and loyalty.
4. Proficiency in both spoken and written English.
5. Competence in using MS Office and other digital tools.

Candidates should have substantial experience in retail management and customer service, with a proven track record of leading teams and managing store operations.

Employees enjoy a comprehensive benefits package, including opportunities for professional development within a prestigious global fashion house.

Balenciaga fosters a culture of innovation and excellence, encouraging creativity and collaboration among its employees. As part of the Kering Group, the company is committed to sustainability and ethical practices, promoting a diverse and inclusive workplace.