Balenciaga Store Director

Sunrise • USA

Wednesday, January 7, 2026

Balenciaga, a distinguished name in the luxury fashion industry, operates under the prestigious Kering Group, known for its commitment to creativity, innovation, and sustainable growth. As an employer, Balenciaga offers a dynamic and inclusive work environment where employees are encouraged to excel and contribute to the brand's legacy of excellence. The company is dedicated to fostering professional development and empowering its workforce to achieve their full potential.

1. Define, execute, and monitor the store action plan to achieve sales targets and key performance indicators (KPIs).
2. Analyze sales results daily, weekly, and monthly, and conduct ongoing assessments.
3. Understand and monitor local business environment, including market trends and competition.
4. Identify growth opportunities and execute corresponding actions.
5. Communicate high-quality feedback and reports to headquarters and store team.
6. Oversee weekly payroll and complete monthly store scheduling.
7. Create and maintain a positive work environment consistent with Balenciaga's values.
8. Recruit, develop, and retain top talent in collaboration with the Head of Retail and HR.
9. Provide structured feedback and conduct individual appraisal interviews biannually.
10. Act as a Balenciaga ambassador, promoting brand culture internally and externally.
11. Ensure store image and client experience align with corporate standards.
12. Supervise compliance with legal, safety, and internal requirements.
13. Manage store operations, including opening and closing procedures.
14. Maintain cost-consciousness in expense decisions to protect the company's bottom line.
15. Supervise inventory activities and report discrepancies.
16. Challenge and improve current processes to sustain growth and ensure efficiency.

1. Commitment to innovative projects in the luxury retail sector.
2. 3 to 5 years of successful managerial experience in luxury retail, overseeing a team of at least 20 people.
3. Inclusive leadership style and entrepreneurial spirit.
4. High sensitivity to client experience and loyalty.
5. Exceptional interpersonal and persuasive skills.
6. Strong organizational skills and precision.
7. Adaptability, openness, and dynamic listening abilities.
8. High availability and responsiveness.
9. Product and fashion sensitivity.
10. Proficiency in digital skills.

1. Leadership and team management
2. Strategic planning and execution
3. Market trend analysis
4. Client relationship management
5. Communication and feedback delivery
6. Operational management
7. Inventory and payroll oversight
8. Process improvement

3 to 5 years of successful experience in a managerial position within the luxury retail industry, overseeing a team of at least 20 people.

Balenciaga offers a stimulating and fulfilling workplace environment, with opportunities for professional development within the House or the Kering Group. Employees are empowered to create, build, and sustain high-performing teams, with guidance to reach their full potential.

Balenciaga is committed to fostering a diverse and inclusive workforce, believing that diversity enriches both the workplace and client experience. As an Equal Opportunity Employer, Balenciaga welcomes applications from all backgrounds and selects talent based on competencies and alignment with brand values. The company is dedicated to setting employees up for success and discussing how to excel within the organization during the interview process.