Balenciaga Store Director

Singapore • Singapore

Monday, December 8, 2025

Balenciaga, a revered name in luxury fashion, was founded by Cristóbal Balenciaga in 1917 and has been a beacon of modern couture since its establishment in Paris in 1937. Known for its innovative approach to form and technique, Balenciaga continues to lead the fashion industry with its avant-garde collections and commitment to social responsibility. As part of the Kering Group, Balenciaga offers unparalleled opportunities for professional growth and development within a dynamic and forward-thinking environment.

1. Oversee daily store operations, ensuring alignment with brand standards and achieving sales targets and KPIs.
2. Lead and motivate the retail sales team to deliver exceptional customer service and meet sales objectives.
3. Ensure operational efficiency and compliance with Balenciaga's standards.
4. Foster a positive work environment to attract, develop, and retain talent.
5. Build and maintain strong relationships with customers, including VIP clientele.

1. Previous experience in retail and customer service with a focus on people and store operation management.
2. Proven inclusive leadership style and strong organizational skills.
3. Ability to adapt, persuade, and take calculated risks.
4. High sensitivity to customer experience and loyalty.
5. Proficiency in English and Chinese, both spoken and written.

1. Leadership and team management
2. Customer relationship management
3. Operational efficiency
4. Organizational skills
5. Bilingual communication in English and Chinese
6. Proficiency in MS Office and digital tools

Significant experience in retail management and customer service, with a focus on team leadership and store operations.

Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the House and the Kering Group. Employees are empowered to excel and reach their full potential.

Balenciaga fosters a diverse and inclusive workplace culture, valuing diversity in all its forms. The brand is committed to empowering leaders to create high-performing teams and guiding employees to achieve their full potential.