Balenciaga Sales Associate

Vienna • Austria

Monday, July 21, 2025

Balenciaga, a distinguished name in the luxury fashion industry, is renowned for its avant-garde designs and uncompromising standards. Established by Cristóbal Balenciaga in 1917, the brand has been a part of the Kering Group since 2001, aligning with other prestigious fashion houses. Balenciaga continues to influence the fashion world with its innovative prêt-à-porter collections, leather goods, footwear, and accessories, maintaining its legacy as a leader in high fashion.

1. Drive sales results by building and maintaining a robust and updated client portfolio.
2. Ensure client satisfaction by consistently delivering Balenciaga's service standards and values.
3. Engage clients by fostering authentic and long-term relationships, from initial contact to after-sales service.
4. Exhibit the highest level of professionalism and expertise in all interactions, including communication and teamwork.
5. Collaborate with the Stock team to ensure product availability and fulfill client requests.
6. Provide ongoing feedback on client activity and market trends.
7. Maintain display and organization of all areas according to visual merchandising guidelines.

1. Proven experience in a similar role or a role with a transferable skill set.
2. Ability to thrive in a fast-paced environment with keen attention to detail.

1. Product sensitivity and strong knowledge of market and fashion trends.
2. Ability to work both independently and as part of a team.
3. Strong administrative and digital skills.
4. Excellent written and oral communication skills.
5. Fluency in English.

Previous experience in a similar sales or customer service role within the luxury fashion industry is required.

Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the House and the Kering Group. Employees are empowered to reach their full potential, supported by high-performing teams and leadership development.

Balenciaga fosters a diverse and inclusive workforce, believing that diversity in all its forms enriches the workplace and enhances the client experience. As an Equal Opportunity Employer, Balenciaga welcomes all applications and focuses on competencies and alignment with brand behaviors.