Balenciaga Sales Associate

Balenciaga, a prestigious luxury fashion house founded by Cristóbal Balenciaga in 1917, is renowned for its innovative contributions to modern haute couture. As part of the Kering Group, Balenciaga continues to push the boundaries of fashion with its bold collections, including ready-to-wear for both men and women, accessories, and art objects. The brand is committed to digital innovation and social and environmental responsibility, maintaining its position at the forefront of modernity.

1. Greet and assist customers, providing personalized advice to enhance sales and customer satisfaction.
2. Present the Balenciaga brand and products in a compelling manner.
3. Manage sales transactions, including tax-free processes.
4. Coordinate alterations and follow up with clients to ensure satisfaction.
5. Maintain and update the client database with accurate information.
6. Receive, label, and display merchandise in the store.
7. Replenish stock and maintain the store's organization.
8. Assist in inventory preparation and execution.
9. Contribute to qualitative and quantitative sales reports.

1. Proven experience in luxury leather goods, accessories, or footwear sales.
2. Strong interpersonal skills and the ability to listen effectively.
3. Persuasive with excellent presentation and customer service skills.
4. Deep product and fashion sensitivity, ideally with an existing client book.
5. Fluent in French and Chinese, with proficiency in a third language preferred.

1. Customer service excellence
2. Sales acumen
3. Product knowledge
4. Communication skills
5. Bilingual proficiency

Candidates should have confirmed experience in luxury retail, specifically in leather goods, accessories, or footwear.

Balenciaga offers professional development opportunities within the brand and the Kering Group, fostering a high-performance culture focused on excellence.

Balenciaga is dedicated to nurturing a diverse and inclusive workplace. The brand values diversity in all its forms, believing it enriches the workplace and enhances the customer experience. The company is committed to equal opportunity and supports employees in reaching their full potential in a stimulating and fulfilling environment.