Balenciaga Sales Associate

Seoul • South Korea

Thursday, December 11, 2025

Balenciaga, a subsidiary of the Kering Group, is a renowned French fashion house celebrated for its innovative designs and modern elegance. Founded by Cristóbal Balenciaga in 1917 and established in Paris in 1937, the brand has consistently pushed the boundaries of fashion under the creative direction of Demna Gvasalia since 2015. Balenciaga offers a wide range of luxury products including ready-to-wear for both men and women, handbags, shoes, accessories, eyewear, and fragrances.

1. Provide exceptional customer service by adhering to the Balenciaga selling ceremony and maintaining a deep understanding of the brand's history and heritage.
2. Facilitate cross-selling and up-selling across all product categories to meet individual and store sales targets.
3. Engage with clients to discuss fashion trends and developments in the luxury market, demonstrating a passion for fashion and luxury products.
4. Build and maintain strong relationships with a diverse clientele, ensuring a welcoming and personalized shopping experience.
5. Monitor and update customer information using company tools to retain existing customers and identify potential high-value clients.
6. Collaborate with team members to foster open communication and propose effective solutions to enhance store operations.
7. Assist in managing the visual merchandising of products in line with Balenciaga's visual standards.
8. Ensure the store's functional maintenance and product availability on the sales floor, following corporate policies and procedures.
9. Oversee product replenishment and conduct physical inventory checks.
10. Adhere to company grooming standards as per Balenciaga's policies.
11. Perform additional duties as required by the Store Manager.

1. Experience in retail, department store sales, or customer service.
2. Previous experience with luxury brands is preferred.
3. Experience in ready-to-wear (RTW) is advantageous.

1. Strong customer service mindset.
2. Excellent communication skills.
3. Ability to work effectively in a team environment.

Candidates should have prior experience in retail, department store sales, or customer service. Experience with luxury brands and ready-to-wear is preferred.

Balenciaga offers a dynamic work environment with opportunities for professional growth within the luxury fashion industry. Employees benefit from being part of the prestigious Kering Group, known for its commitment to sustainability and innovation.

Balenciaga fosters a culture of creativity and innovation, encouraging employees to push the boundaries of fashion while maintaining the brand's legacy of elegance and modernity. As part of the Kering Group, Balenciaga is committed to sustainability and ethical practices, providing a supportive and inclusive workplace.