Balenciaga Sales Associate

Seoul • South Korea

Tuesday, February 25, 2025

Balenciaga, a distinguished name in the luxury fashion industry, was founded in 1917 by the visionary Spanish couturier Cristóbal Balenciaga. Renowned for its avant-garde silhouettes and innovative designs, the brand has become synonymous with modern elegance. Since joining the Kering Group in 2001, Balenciaga has continued to expand its global influence, offering a diverse range of ready-to-wear collections, leather goods, shoes, and accessories. Under the artistic direction of Demna Gvasalia since 2015, Balenciaga remains at the forefront of fashion innovation.

1. Maximize sales and deliver exceptional customer service and after-sales support.
2. Regularly assess market and fashion trends to inform business strategies.
3. Enhance teamwork by supporting colleagues to deliver outstanding customer experiences and achieve sales targets.
4. Strengthen brand culture internally and externally, ensuring superior customer experiences.
5. Proactively develop new customer relationships and maintain existing ones.
6. Assist the management team in adhering to store procedures.

1. Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends to develop new customers and strengthen existing relationships.
3. Customer service mindset with excellent communication skills to provide outstanding service.
4. Proactive and positive team player contributing to a positive work environment and teamwork.

1. Exceptional customer service skills
2. Strong communication abilities
3. Teamwork and collaboration
4. Market and trend analysis
5. Relationship building

Previous experience in luxury retail or a similar customer-facing role is preferred.

Balenciaga is committed to fostering professional growth within the brand and the Kering Group, supporting leaders in building and maintaining high-performing teams, and encouraging employees to reach their full potential in an inspiring work environment.

Balenciaga values diversity and strives to cultivate an inclusive workplace where all forms of diversity, including gender, age, nationality, cultural background, disability, and sexual orientation, enrich the work environment and customer experiences. The company is an equal opportunity employer, welcoming all applicants and selecting talent based on Balenciaga's competencies.