Balenciaga Sales Associate

Paris France

Thursday, February 6, 2025

Balenciaga, a distinguished name in the realm of luxury fashion, was founded by Cristóbal Balenciaga in 1917. Renowned for its avant-garde and uncompromising designs, the brand has been a beacon of innovation and elegance. Since 2001, Balenciaga has been a part of the Kering Group, a conglomerate known for its portfolio of iconic luxury brands. Under the creative direction of Demna since 2015, Balenciaga continues to redefine modern fashion with its conceptual ready-to-wear collections and iconic accessories.

1. Provide exceptional customer service and sales expertise to clientele.
2. Present and maintain the brand image and product knowledge of Balenciaga.
3. Offer personalized advice to enhance customer experience and drive sales growth.
4. Manage transactions, including tax-free sales processing.
5. Oversee alterations and follow-up with clients.
6. Maintain and update client information for CRM purposes.
7. Receive, label, and display merchandise.
8. Replenish stock and maintain store organization.
9. Prepare and participate in inventory counts.
10. Organize stockroom and contribute to qualitative and quantitative reporting.

1. Proven experience in luxury ready-to-wear, accessories, or footwear sales.
2. Strong interpersonal skills and excellent listening abilities.
3. Persuasive with a polished presentation and service-oriented mindset.
4. Deep product and fashion sensitivity, ideally with an existing client book.
5. Fluent in English and preferably a third language.

1. Customer service excellence
2. Sales acumen
3. Product knowledge
4. Communication skills
5. Multilingual proficiency

A minimum of two years' experience in luxury retail sales is required.

Balenciaga offers a stimulating and fulfilling work environment, fostering professional growth within the brand and the Kering Group.

Balenciaga is committed to fostering diversity and inclusion within its teams. The brand believes that diversity in all its forms enriches the workplace and enhances the customer experience. Balenciaga is an equal opportunity employer, selecting talent based on skills and brand values, and is dedicated to supporting employees in achieving success.