Balenciaga Sales Associate
Balenciaga, a prestigious name in the luxury fashion industry, is renowned for its avant-garde designs and innovative approach to fashion. Founded by Cristóbal Balenciaga in 1917, the brand has maintained its reputation for excellence and uncompromising quality. As part of the Kering Group since 2001, Balenciaga continues to influence the global fashion scene, offering a stimulating environment for professional growth and creativity.
- Greet, advise, and sell to clients, ensuring a high level of customer service.
- Present Balenciaga's image and products in a compelling and appropriate manner.
- Provide personalized advice to clients to enhance sales and client database.
- Manage cash transactions and tax-free processes.
- Oversee alterations and follow up with clients.
- Collect and update client information for the database.
- Receive, label, and display products in-store.
- Replenish products and maintain store organization.
- Prepare for and participate in inventory counts.
- Organize stock and contribute to qualitative and quantitative reporting.
- Proven experience in luxury ready-to-wear, accessories, or footwear sales.
- Excellent interpersonal skills and strong listening abilities.
- Persuasive with an excellent presentation and service orientation.
- Highly developed product and fashion sensitivity, ideally with an existing client book.
- Bilingual in English with proficiency in a third language preferred.
- Customer service excellence
- Sales and upselling techniques
- Product presentation
- Client relationship management
- Multilingual communication
Proven experience in luxury retail, particularly in ready-to-wear, accessories, or footwear.
Balenciaga offers a dynamic and enriching work environment, encouraging professional development within the brand and the Kering Group. The company fosters high-performing teams and supports employees in realizing their full potential.
Balenciaga is committed to fostering diversity and inclusion within its teams, believing that diversity in all its forms enriches the workplace and enhances the client experience. The company is dedicated to equal opportunity and selects talent based on skills and brand values.
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