Balenciaga Sales Associate

Balenciaga, founded by Cristóbal Balenciaga in 1917, is a renowned luxury fashion house known for its conceptual ready-to-wear collections, iconic leather goods, shoes, and accessories. Since 2001, Balenciaga has been part of the Kering Group, and under the artistic direction of Demna since 2015, it continues to be a leading name in the fashion industry.

1. Greet, advise, and sell to customers
2. Present Balenciaga's image and products effectively
3. Provide personalized advice to develop sales and customer database
4. Handle cash transactions and tax refunds
5. Follow up on alterations
6. Maintain customer follow-up and contact information
7. Receive, label, and display products
8. Replenish products and organize the store
9. Prepare and participate in inventory counts
10. Organize stock
11. Contribute to qualitative and quantitative reporting

1. Proven experience in luxury ready-to-wear, accessories, or footwear sales
2. Excellent interpersonal skills and strong listening abilities
3. Persuasive with excellent presentation and service orientation
4. Strong product and fashion sensitivity with an existing client database preferred
5. Bilingual in English, with a third language preferred

1. Customer service
2. Sales techniques
3. Product knowledge
4. Communication
5. Multilingual abilities

Confirmed experience in luxury fashion sales, particularly in ready-to-wear, accessories, or footwear.

Balenciaga supports professional development within the company and the Kering Group, encouraging managers to build high-performing teams focused on excellence. Employees are supported to reach their full potential in a stimulating and fulfilling work environment.

Balenciaga is committed to diversity and equal opportunity, believing that diversity enriches the workplace and customer experience. The company fosters an inclusive environment and selects talent based on skills and brand values.