Balenciaga Sales Associate

Balenciaga, a prestigious name in the luxury fashion industry, was established by Cristóbal Balenciaga in 1917. Renowned for its avant-garde designs, the brand has maintained its reputation for innovation and excellence. Since 2001, Balenciaga has been a part of the Kering Group, a global leader in luxury goods. The brand is celebrated for its iconic leather goods, footwear, and accessories, and continues to influence the fashion world under the creative direction of Demna.

1. Greet, advise, and sell to customers, ensuring a high standard of service.
2. Present the Balenciaga brand and products in a compelling and appropriate manner.
3. Provide personalized advice and guidance to enhance sales and customer loyalty.
4. Handle transactions and manage tax refunds efficiently.
5. Oversee alterations and follow up with clients.
6. Maintain and update the customer database.
7. Receive, label, and display products.
8. Replenish stock and maintain the boutique's organization.
9. Prepare and participate in inventory counts.
10. Organize and manage stockroom.
11. Contribute to qualitative and quantitative reporting.

1. Proven experience in luxury leather goods, accessories, or footwear sales.
2. Strong interpersonal skills and excellent listening abilities.
3. Persuasive with an excellent presentation and service-oriented mindset.
4. Highly developed product and fashion sensitivity, ideally with an existing client book.
5. Fluent in English and ideally proficient in a third language.

1. Customer service excellence
2. Sales acumen
3. Product knowledge
4. Communication skills
5. Organizational skills

Confirmed experience in luxury retail, particularly in leather goods, accessories, or footwear.

Balenciaga offers a stimulating and fulfilling work environment with opportunities for professional development within the brand and the Kering Group.

Balenciaga is committed to fostering a diverse and inclusive workplace. The brand values diversity in all its forms, believing it enriches the work environment and customer experience. The company promotes equal opportunity and selects talents based on skills and brand values.