Balenciaga Sales Associate
Balenciaga, a distinguished name in the realm of fashion, was founded by the visionary Cristóbal Balenciaga in 1917. Renowned for its avant-garde designs and uncompromising standards, the brand has been a beacon of innovation and elegance. Since 2001, Balenciaga has been a part of the esteemed Kering Group, further solidifying its influence in the luxury fashion industry. Under the creative direction of Demna since 2015, the brand continues to push boundaries, offering a unique blend of conceptual ready-to-wear, iconic leather goods, and accessories that captivate a global audience.
- Welcome and assist clients with personalized service to enhance sales and client retention.
- Present the Balenciaga brand and products in a compelling and sophisticated manner.
- Manage transactions, including tax-free processes, and ensure accurate record-keeping.
- Coordinate alterations and follow up with clients to ensure satisfaction.
- Maintain and update the client database with precision.
- Receive, label, and display merchandise in accordance with brand standards.
- Replenish stock and maintain the boutique's visual and organizational standards.
- Participate in inventory preparation and execution.
- Contribute to qualitative and quantitative sales reports.
- Proven experience in luxury leather goods, accessories, or footwear sales.
- Exceptional interpersonal skills and active listening abilities.
- Persuasive with excellent presentation and service orientation.
- Strong fashion and product sensitivity, ideally with an existing client portfolio.
- Fluent in English and preferably a third language.
- Client-focused sales techniques
- Brand representation and storytelling
- Transaction management
- Client relationship management
- Inventory and stock management
- Multilingual communication
Demonstrated experience in luxury retail, particularly in leather goods, accessories, or footwear.
Balenciaga is committed to fostering professional growth within the Maison and the Kering Group, offering a stimulating and fulfilling work environment.
Balenciaga champions diversity in its teams, believing that varied perspectives enrich the workplace and enhance the client experience. The brand is dedicated to equal opportunity and supports its employees in realizing their full potential.