Balenciaga Sales Associate

London • UK

Tuesday, October 14, 2025

Balenciaga, a distinguished name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917 and has since become synonymous with avant-garde design and innovation. As part of the Kering Group, Balenciaga continues to push the boundaries of fashion with its cutting-edge collections and commitment to sustainability and digital innovation. The brand's rich heritage and forward-thinking approach make it a leader in modern couture.

1. Provide exceptional customer service to all clients, ensuring a personalized shopping experience.
2. Maintain an in-depth knowledge of Balenciaga's products and collections to effectively assist customers.
3. Achieve and exceed sales targets and KPIs as set by management.
4. Assist in visual merchandising and maintaining store presentation standards.
5. Handle customer inquiries and resolve any issues in a professional manner.
6. Contribute to a positive team environment and support colleagues as needed.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Strong understanding of the fashion industry and luxury market.
3. Proficiency in English; additional languages are an advantage.

1. Excellent communication and interpersonal skills.
2. Ability to work in a fast-paced environment and manage multiple tasks.
3. Strong sales acumen and customer-focused approach.

A minimum of 1-2 years of experience in a luxury retail environment is required.

High school diploma or equivalent; further education in fashion or retail management is a plus.

Competitive salary package with performance-based incentives, employee discounts on Balenciaga products, and opportunities for career advancement within the Kering Group.

Balenciaga fosters an inclusive and dynamic work environment where creativity and innovation are encouraged. Employees are valued for their unique contributions and are provided with opportunities for professional growth and development.