Balenciaga Sales Associate

London • UK

Wednesday, September 3, 2025

Balenciaga, a renowned luxury fashion house established in 1917 by Cristóbal Balenciaga, is celebrated for its innovative approach to modern couture. As part of the Kering Group, Balenciaga continues to lead the industry with avant-garde collections and a commitment to sustainability and digital innovation. The brand is synonymous with cutting-edge elegance and remains a pivotal force in the fashion world.

1. Provide exceptional customer service and maintain a high level of product knowledge.
2. Assist customers in selecting and purchasing merchandise, ensuring a personalized shopping experience.
3. Maintain store presentation standards and ensure merchandise is displayed according to company guidelines.
4. Process transactions accurately and efficiently, handling cash and credit card payments.
5. Collaborate with team members to achieve sales targets and store goals.
6. Stay informed about current fashion trends and product launches.
7. Handle customer inquiries and resolve any issues in a professional manner.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Strong understanding of fashion and luxury retail dynamics.
3. Proven track record of achieving sales targets.

1. Excellent communication and interpersonal skills.
2. Ability to work in a fast-paced environment.
3. Strong organizational and multitasking abilities.
4. Proficiency in using retail software and point-of-sale systems.

A minimum of 2 years of experience in luxury retail or a related field is required.

High school diploma or equivalent required; additional qualifications in fashion or retail management are advantageous.

Competitive salary with performance-based incentives, employee discounts, and opportunities for career advancement within the Kering Group.

Balenciaga fosters a dynamic and inclusive work environment that encourages creativity and innovation. As part of the Kering Group, the company is committed to sustainability and ethical practices, offering employees a supportive and collaborative atmosphere where they can thrive and contribute to the brand's legacy.