Balenciaga Sales Associate

Gotemba • Japan

Wednesday, January 14, 2026

Balenciaga, a distinguished name in luxury fashion, was established by Cristóbal Balenciaga in 1917 and has been a part of the Kering Group since 2001. Renowned for its innovative designs and modern couture, Balenciaga continues to push the boundaries of fashion under the artistic direction of Demna. The brand is committed to sustainability, digital innovation, and social responsibility, maintaining its position at the forefront of contemporary fashion.

1. Maximize sales while providing exceptional customer experiences and after-sales service.
2. Actively seek new clientele and strengthen relationships with existing customers.
3. Maintain comprehensive product knowledge and stay informed about market trends and competitors.
4. Foster positive relationships with team members and provide proactive support.
5. Adhere to company guidelines regarding appearance and conduct as a representative of the organization.

1. Genuine interest and passion for Balenciaga.
2. Experience in fashion or apparel sales, preferably in the luxury sector.
3. Sensitivity to products and knowledge of fashion trends.
4. Strong teamwork, proactivity, growth mindset, flexibility, and curiosity.
5. Commitment to customer service and client engagement.
6. Analytical mindset to learn from successes and failures.
7. Proficiency in Japanese; English and Chinese language skills are advantageous.

1. Customer service excellence
2. Sales acumen
3. Product knowledge
4. Team collaboration
5. Market awareness
6. Communication skills

Previous experience in fashion or apparel sales is required, with a preference for luxury industry experience.

Annual salary system with potential for yearly revisions in April. Overtime pay and transportation allowance up to 50,000 JPY per month. Incentive programs based on store performance and individual achievements.

Uniform provision, comprehensive training programs, extensive welfare insurance, stock paid leave system, employee discounts, health check-ups, influenza vaccination support, employee assistance programs, seasonal gifts, and long-term service awards.

Balenciaga fosters a diverse and inclusive environment, valuing all forms of diversity to enrich the experiences of both employees and customers. As an equal opportunity employer, Balenciaga is committed to providing accessible experiences for all applicants, including those with disabilities, and encourages applications from all backgrounds.