Balenciaga Sales Associate

Balenciaga is a Paris-based luxury fashion House recognised for its progressive, boundary-pushing design language and strong brand identity. The House is part of the Kering group and operates within a creative, fast-moving luxury environment that prioritises craftsmanship, artistic direction and global retail excellence.

1. Drive store sales by building, maintaining and evolving a robust client portfolio and pursuing revenue opportunities.
2. Deliver Balenciaga’s service standards across the client journey, from welcome through after-sales follow-up, to maximise satisfaction and loyalty.
3. Cultivate authentic, long-term relationships with clients through personalised outreach and sustained engagement.
4. Collaborate closely with the Stock team to ensure product availability and fulfil specific client requests in a timely manner.
5. Report client activity, purchasing patterns and local market trends to management to inform commercial strategy.
6. Maintain presentation and organisation of the boutique in strict accordance with visual merchandising guidelines.
7. Exhibit professional communication and teamwork, contributing to a high-performance retail environment.

1. Proven experience in a sales role within luxury or premium retail, or equivalent transferable experience.
2. Fluency in German and English, both written and spoken.
3. High attention to detail and the ability to perform in a fast-paced retail setting.
4. Strong product sensitivity and up-to-date knowledge of fashion market trends.
5. Demonstrated capacity to work autonomously and as part of a team.
6. Solid administrative and digital abilities, with aptitude for client portfolio maintenance and reporting.

1. Client portfolio management
2. Clienteling
3. Visual merchandising
4. Stock coordination
5. Product and trend knowledge
6. Digital literacy
7. Administrative skills
8. Professional written and verbal communication
9. Team collaboration

Proven experience in a similar sales role within luxury or high-end retail, or demonstrable transferable experience that evidences client development, sales delivery and boutique operations.

Secondary education (e.g. Abitur or equivalent). Vocational training or prior retail/luxury sales education preferred.

The House cultivates a bold, creative and performance-driven culture where design innovation and commercial excellence intersect. As part of the Kering group, Balenciaga encourages professional development and supports mobility within a global luxury network while emphasising collaboration and high standards of execution.