Balenciaga Sales Associate

Cannes France

Monday, February 3, 2025

Balenciaga, a distinguished name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917 in Spain. The brand established its Parisian presence in 1937, where it continued to innovate until 1968. Known for its uncompromising and avant-garde designs, Balenciaga has been hailed by fashion icons such as Christian Dior and Gabrielle Chanel. Today, the brand is renowned for its conceptual ready-to-wear collections, as well as its iconic leather goods, footwear, and accessories. Since 2001, Balenciaga has been a part of the Kering Group, a global leader in luxury fashion.

1. Greet and assist clients with a focus on delivering exceptional customer service.
2. Present the Balenciaga brand and products in a compelling and sophisticated manner.
3. Provide personalized advice to clients to enhance sales and expand the client database.
4. Handle transactions and manage tax-free processes efficiently.
5. Coordinate alterations and follow up with clients to ensure satisfaction.
6. Maintain and update client information for effective communication and relationship building.
7. Receive, label, and display merchandise in accordance with brand standards.
8. Replenish stock and maintain the boutique's visual presentation.
9. Prepare and participate in inventory counts.
10. Organize stockroom and contribute to qualitative and quantitative reporting.

1. Proven experience in luxury leather goods, accessories, or footwear sales.
2. Strong interpersonal skills and excellent listening abilities.
3. Persuasive with impeccable presentation and service orientation.
4. Deep product and fashion sensitivity, ideally with an existing client book.
5. Fluency in English and proficiency in a third language.

1. Exceptional customer service skills.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced, luxury retail environment.
4. Proficiency in managing client relationships and databases.
5. Attention to detail in merchandising and inventory management.

A minimum of two years of experience in luxury retail, particularly in leather goods, accessories, or footwear.

Balenciaga offers a dynamic and supportive work environment, fostering professional growth within the brand and the Kering Group. Employees are encouraged to reach their full potential in a stimulating and fulfilling workplace.

Balenciaga is committed to diversity and inclusion, believing that a diverse workforce enriches the workplace and enhances the client experience. The brand values equality of opportunity and selects talent based on skills and alignment with brand values, ensuring a supportive path to success.