Balenciaga Sales Assistant

Serravalle Scrivia • Italy

Monday, August 4, 2025

Balenciaga, a revered name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917 and has since been a pioneer in modern couture. As part of the esteemed Kering Group, Balenciaga continues to push the boundaries of fashion with its innovative collections and commitment to excellence. The brand is renowned for its avant-garde designs and its dedication to fostering talent and diversity within its workforce.

1. Achieve sales targets in alignment with corporate strategy.
2. Utilize effective sales techniques to maximize boutique business potential and deliver exceptional customer service and after-sales support.
3. Foster a positive work environment and a team culture based on information sharing and best practices.
4. Maintain behavior consistent with Balenciaga's service standards, image, and values.
5. Promote brand culture internally and externally, ensuring excellence in customer experience.
6. Collect and update customer information to ensure efficient use of CRM and Client Book, and develop the customer portfolio.
7. Ensure compliance with company policies and procedures.

1. Previous experience in assisted sales within fashion, luxury, or leather goods sectors is advantageous.
2. Membership in protected categories (L. 68/99).

1. Excellent communication and interpersonal skills.
2. Flexibility, openness, curiosity, listening skills, and stress resilience.
3. Aptitude for assisted sales and teamwork.
4. Proficiency in digital skills.
5. Good command of Italian and English.

Previous experience in assisted sales within fashion, luxury, or leather goods sectors is advantageous.

Balenciaga offers a stimulating work environment that encourages professional growth and mobility within the Kering Group, helping employees reach their full potential.

Balenciaga is committed to creating a diverse workplace. The company believes that diversity in all its forms enriches the workplace and enhances the customer experience. As an Equal Opportunity Employer, Balenciaga welcomes all applications and selects talent based on skills and alignment with brand behaviors.