Balenciaga Sales Assistant

Milan • Italy

Wednesday, October 8, 2025

Balenciaga, a prestigious fashion house founded by Cristóbal Balenciaga in 1917 and established in Paris in 1937, is renowned for its innovative contributions to modern couture. As part of the Kering Group, Balenciaga continues to lead in avant-garde fashion with collections that span women's and men's ready-to-wear, accessories, and objets d'art. The brand is committed to pioneering digital interactions, material development, and social responsibility, maintaining its position at the forefront of modernity. Balenciaga is dedicated to nurturing talent and promoting mobility within the Kering Group, providing a stimulating and rewarding work environment.

1. Achieve sales targets in alignment with company strategy.
2. Employ effective sales techniques to maximize boutique business potential and deliver exceptional customer service and after-sales service.
3. Foster a positive work environment and team spirit through information sharing and best practices.
4. Maintain behavior in accordance with Balenciaga's service standards, image, and values.
5. Promote the brand culture internally and externally, ensuring excellence in customer experience.
6. Collect and update client information to ensure efficient use of CRM and Client Book, and develop the client portfolio.
7. Support adherence to company policies and procedures.

1. Previous experience in assisted sales within fashion, luxury, and leather goods sectors.

1. Excellent communication and interpersonal skills.
2. Product sensitivity and good knowledge of market trends and fashion.
3. Result-oriented with commercial acumen.
4. Flexibility, openness, curiosity, listening skills, and stress resilience.
5. Aptitude for assisted sales and teamwork.
6. Proficiency in digital skills.
7. Fluent in Italian and English.

Previous experience in assisted sales within fashion, luxury, and leather goods sectors is required.

Balenciaga offers a fantastic opportunity to contribute to the brand's growth, emphasizing quality and innovation. The company supports talent development and mobility within the Kering Group, helping employees reach their full potential in a rewarding and stimulating work environment.

Balenciaga is committed to fostering a diverse workplace, embracing diversity in all its forms, including gender, age, nationality, culture, religion, and sexual orientation. As an Equal Opportunity Employer, Balenciaga values the skills and competencies of its employees, ensuring a supportive environment for success.